The retail system built for complex department stores

Get real-time stock visibility, smarter customer data and faster service from one system.

Is your retail system keeping up with customer expectations?

When a member of staff can't take a customer order on the shop floor or has to disappear to check the stockroom - that's a moment that chips away at the experience your customers expect. And in a busy department store, those moments add up.

Staff are tied to the till instead of helping customers across departments
Your stock and sales data isn’t connected, so you never have the full picture
Admin takes up time that should be spent on the shop floor with customers
Online and in-store aren’t in sync making stock checks more difficult.

Book a demonstration

Take back control with a system built for department stores

Built for your world • 80+ integrations • Trusted by 300+ retailers

See your whole business

Know exactly what stock you have, where it is, and what's selling across every department and channel.

Free your team up

Spend less time on admin and manual tasks so your staff can focus on looking after your customers.

Serve customers better

Your team has everything they need - order history, loyalty details, stock levels - right at their fingertips.

Take orders anywhere

Staff can serve customers, take orders and schedule deliveries from anywhere in the store using a mobile device.

Keep customers coming back

Run loyalty schemes and personalised promotions across your store and online from one place.

Sell online with confidence

Your in-store and online stock stays in sync automatically, so you never oversell or let a customer down.

Get paid without chasing

Send customers a secure payment link for large ticket orders so they can pay and book their delivery in their own time.

Make business decisions faster

Always know where you stand with clear, up-to-date reports across every product line and every channel.

Department stores are already making the switch

“Noticing every individual SKU that had gone out of stock before was practically impossible. But now, through the reporting, we can really easily see our stock outs.”

Barkers of Northallerton

"It has given us simplicity of operation… The system does so much automatically we can spend more time creating quality experiences for customers."

Bobby’s of Bournemouth

"We are much more advanced with Swan's Retail System… Moving to Swan gave us everything we wanted in an easier-to-use way and at a fraction of the cost.”

Sterling Home

“The team were easy to work with… they are really knowledgeable and understand things from the retailer’s perspective.”

Beales Department Stores

See the system for yourself

Book a demo with one of our retail specialists and have a conversation about your department store.