Your department store retail system
Built to manage concessions, complex stock, big-ticket orders and every department in-between.
Ask our 300+ retailers
In their own words
“Implementation of new software is never easy, but Swan far exceeds our legacy system and has allowed us, as a company, to be much more streamlined, transparent, efficient and ultimately profitable.”
Shelia Butler
COO of The Arrangement
“The consultancy team understood our business, understood what we’re trying to do, and they had a package that delivered a solution that supports multiple departments in one platform.”
matt Bonar
sterling Home
“The team were easy to work with, and the fact that they delivered the project on time with limited resources is a credit to them. They’re really knowledgeable and understand things from the retailer’s perspective.”
Paul Masterson
Beales Department Stores
Experience you can measure
Decades of expertise. Hundreds of retailers. One ecosystem built to handle every detail of the job.
25+
Years in retail software
300+
Retailers across the UK
£11bn+
Transactions in our systems
1500+
Websites using our ecommerce
Manage every supplier and channel from one place.
Take control of concessions
Track sales by concession. Apply discounts and extra costs with ease. Invoice it all without a spreadsheet in sight.
Get real-time stock data across every floor and every channel.
Stop chasing stock
Know what’s in stock, where it is, and when it needs restocking. No more walking between departments to check.
A department store EPOS your team can pick up easily.
Speed up every till
New starters, temp staff, and floor cover on a busy Saturday. Everyone finds the system easy-to-use from day one.
Your own branded loyalty app, built into your department store retail system.
Turn shoppers into regulars
Push offers, share news and let customers check their points balance wherever they are. No separate systems to manage.
One department store retail system for stock, orders and delivery.
Big orders, handled
Take orders on the shop floor with a tablet. Capture customer details and schedule deliveries on big-ticket items, there and then.
Kitchen orders, table management and supplier invoices, all connected.
Café orders, same solution
Send orders to the kitchen. Manage tables from the till. Reconcile retail and hospitality together, without a second system to check.
Ask our 300+ retailers
Don’t take our word for it
A unique application
“Swan offers a unique application that covers all aspects of our business. You’ll not find another system out there that allows us to manage our store the way that Swan does.”
Sterling Home • Department Stores
Smarter stock calls
Barkers Home now spots slow sellers early, sharpens pricing and merchandising decisions, and keeps inventory working harder across the business.
Barkers Home • Department Stores
Delivered on time
Beales Department Stores got a fully working system on schedule, built by a team that understood retail from the inside.
Beales • Department Stores
Stay up to date
News
How to reduce ordering errors and speed up sales on the shop floor
How the Swan Customer Ordering App helps retail teams capture sales faster, reduce errors and deliver a better experience on the shop floor.
How to save 10+ hours a week in store operations
How the Swan Store Operations App can save you time and lead to increased ROI
5 ways to simplify your department store operations
Running a department store means juggling stock, ecommerce, and customer orders. Here are 5 ways the right retail management system simplifies it all.
Still have questions?
FAQs
What is a department store retail system?
A department store retail system runs stock, sales, concessions and customer orders across every department. With Swan, it all connected in the same system, instead of running each department like its own separate shop.
Can it handle concessions from multiple suppliers?
Yes. Track sales, apply discounts or extra costs, and invoice each concession separately, all from the same system. Whatever the size of the order or the number of suppliers involved, our retail system is set up to handle it all.
Can I manage big-ticket orders and deliveries through the same system?
Yes. Take the order on a tablet on the shop floor. Capture the customer’s details, and schedule the delivery there and then. It all lands in the same department store retail system as your everyday stock.
Does it cover an in-store café or restaurant too?
Yes. If you run an in-store café, kitchen orders, table management and supplier invoices run through the same system as the rest of the store. So reconciling both retail and hospitality remains straightforward.
Is department store EPOS easy for temporary staff to use?
Yes. New starters, temp cover and staff drafted in for a busy Saturday all pick it up quickly. But if you ever want additional training on your till system, just get in touch.
Ready for retail that flows?
Choose a retail system that keeps up
See exactly how our department store retail system brings concessions, stock and customer orders together.
