Furniture retail, done right
Manage showrooms, warehouses, custom orders and deliveries, all from one furniture retail system.
Ask our 300+ retailers
In their own words
“Customers have noticed a difference, with improvements in the speed of information available, we can see a 360-degree view of our customers, allowing us to deliver excellent service.”
Janice Lenehan
Founder of Sienna Home Furnishings
“The main reason we chose Swan was that it did everything we needed in one program…the new system is intuitive, integrated and makes sense in terms of how it works for furniture retailing.”
Nick Gordon
Digital Manager at Lenleys Home
“We have the ability, with Swan, to implement a variety of APIs that we can plug into other systems and make better decisions as a result of it.”
Matt Bonar
IT Director at Sterling Furniture Group
Experience you can measure
Decades of expertise. Hundreds of retailers. One ecosystem built to handle every detail of the job.
25+
Years in retail software
300+
Retailers across the UK
£11bn+
Transactions in our systems
1500+
Websites using our ecommerce
Your tablet does the job of the till.
Sell from the shop floor
Search stock. Build orders. Take payment. All using furniture EPOS software designed for the shop floor, so you stay with the customer instead of walking back to a fixed till.
One furniture retail system for stock, orders and delivery.
Big orders, handled
Handle special orders with a tablet. Capture details and schedule delivery time slots on big-ticket items with the customer.
Automatic updates on orders and deliveries.
Keep customers in the loop
Send automatic SMS and email updates, from order confirmation to delivery day. Customers stay up-to-date. No need for you to pick up the phone.
Real-time visibility from warehouse to doorstep.
Track stock in transit
A furniture retail system that tracks every item as it moves between warehouse, showroom and delivery van. See where orders are at every stage.
One customer, one view, wherever they shop.
Connect every channel
Your website plugs into the same furniture retail system as your tills. Stock, orders and loyalty points all match up.
Ask our 300+ retailers
Don’t take our word for it
Full customer view
Sienna Home Furnishings now sees a complete 360-degree view of every customer, with faster information and noticeably better service.
Sienna Home Furnishings • Furniture
Everything in one system
Lenleys Home replaced multiple programs with one intuitive, integrated system built to work the way furniture retailing actually operates.
Lenleys Home • Furniture
Streamlined and profitable
The Arrangement replaced a legacy system with Swan and became more streamlined, transparent, and ultimately more profitable as a company.
The Arrangement • Furniture
Stay up to date
News
How to reduce ordering errors and speed up sales on the shop floor
How the Swan Customer Ordering App helps retail teams capture sales faster, reduce errors and deliver a better experience on the shop floor.
How to save 10+ hours a week in store operations
How the Swan Store Operations App can save you time and lead to increased ROI
5 ways to simplify your department store operations
Running a department store means juggling stock, ecommerce, and customer orders. Here are 5 ways the right retail management system simplifies it all.
Still have questions?
FAQs
What is a furniture retail system?
A furniture retail system runs your showroom, warehouse and deliveries from one place. Stock, custom orders and customer updates stay connected, instead of living in separate systems.
Can your EPOS software handle special orders and delivery scheduling?
Yes. Take the order on a tablet, capture the customer’s details, then book a delivery slot on the spot. Every detail lands in the same retail system.
Does your furniture retailer management system track stock in transit?
Yes. See every item as it moves from warehouse to showroom to delivery van, in real time. No more chasing suppliers to find out where an order’s got to.
Is your retail management system built for showrooms and warehouses?
Yes. Showroom stock and warehouse stock run are connected and updated in one place. There’s no second system to keep up-to-date manually.
Will customers get automatic updates on their order and delivery?
Yes. Automatic SMS and email updates run from order confirmation through to delivery day, so customers stay informed without you picking up the phone.
Ready for retail that flows?
Hand the admin to your retail system
See how our furniture retail system tracks stock, orders and deliveries, so you can focus on sales.
